Monitoring - We've resumed expected frontend functionality for >99.99% of compared reports. Thanks for your patience! If you are having trouble comparing reports, please email us at firstname.lastname@example.org.
Sep 19, 19:38 UTC
Investigating - [FRONTEND] A small subset of users are are experiencing errors when comparing multiple reports. These errors or timeouts seem to be occurring regardless of size of the compare. We are looking into this issue in detail. Please email email@example.com if you are experiencing this issue -- this data helps us with example errors to dive into.
Sep 17, 17:45 UTC
Hi all, we are very grateful for your patience. We pushed a new patch and have confidence that Codecov should be working for all users, except in very rare edge cases that we are still looking into. If you are still having hung processing / reports, please email us at firstname.lastname@example.org Thanks!
Sep 14, 16:18 UTC
We are working through a notification backlog. Thank you for your patience.
Sep 14, 15:11 UTC
Update on reports not processing from yesterday-- the issue continues for some users, and our patch from yesterday has not worked to address all cases. We are investigating in more detail possible root causes and solutions.
Please continue to send in any errors you are experiencing to email@example.com --> your additional data is helping us get to the bottom of the issue.
Sep 12, 20:53 UTC
Starting a few days ago, about 1 in 100 reports dropped and did not process. It would have looked like the report was stuck or hung in processing.
We have patched this bug and are monitoring the results. If you experienced this error, we recommend re-running your CI pipeline on this pull requests with hung processing.
Please reach out with any additional questions or issues resulting from this: firstname.lastname@example.org
Sep 11, 21:35 UTC